Your health and a carefree vacation are our top priority, which is why we take the anti-Covid guidelines throughout the hotel very seriously.

Getting there
Everything you need to know about the current situation and entry requirements can be found here.

Virtual check-in / check-out for your security
In order to keep the formalities and the associated time at reception as short as possible, we ask you to provide us with your details (copy of ID, both front and back, as well as the names, date and place of birth of your fellow travelers) before arrival.
On arrival, the formalities have already been completed and your disinfected room card is ready.

Our promises for your safety:

  • Disinfection stands are available throughout the hotel
  • We provide face masks and disposable gloves
  • Hygiene and cleanliness come first and your well-being is our top priority. All surfaces and
    public spaces are disinfected and cleaned in regular cleaning cycles
  • Virus-killing ozone devices are used where it is compatible with the safety of our guests
  • Handrails, elevator switches and light switches are also regularly cleaned and disinfected

Employee at the "Fink von Schenna"
Our employees are informed comprehensively and regularly about the necessary hygiene measures and are continuously trained.
Where necessary, they only work with appropriate protective equipment. A temperature check is mandatory before starting work.

Covid-19 tests
If you would like appropriate tests to be able to present them to your employer or for other personal needs, we can organize them quickly and easily.
Your suite / apartment Enjoy the private atmosphere of your suite, fully equipped with a kitchen, which allows you to decide how much contact you want to have with others. All cleaning rags and cloths as well as cleaning devices are disinfected or replaced after every room cleaning.

We offer you an exclusive breakfast (7.30 a.m. to 11.00 a.m.) which you can either enjoy in our dining room with reduced tables, or we serve breakfast on a trolley in your apartment for an additional charge.
In our dining room and on the terrace, a distance of 1 meter between people (current state law Autonomous Prov. South Tyrol) is maintained.

Our dinner times are being extended, there are no buffets and the dishes are only served at the table.
In our dining room and on the terrace, a distance of 1 meter between people (current state law Autonomous Prov. South Tyrol) is maintained.

Wellness & Spa
We ask you to keep a distance of 1 m between the loungers in the relaxation and recreation rooms of the wellness facilities. Our swimming pools are open and the water is treated with chlorine, which kills or destroys viruses, bacteria and spores of all kinds.

Our beauty department can be booked by appointment. Before the start of treatment, the temperature of the employees and the guest is measured. Both parties are obliged to wear face masks.

Room service
We offer room service for small and large requests, such as snacks & drinks, or our organic vegetables.

Cancellation conditions
You can cancel or rebook reservations free of charge up to 7 days before arrival.
A deposit does not have to be paid for bookings relating to the 2021 season (until revoked).